**Warranty:**
1. **Service Guarantee:** We guarantee the quality of our pressure washing services. If you are not satisfied with the results, we will re-evaluate and address any concerns promptly.
2. **Workmanship Warranty:** We stand behind our workmanship for a period of 7 calandar days from the date of service completion. If any issues arise due to our workmanship within this period, we will rectify them at no additional cost to you.
3. **Product Warranty:** We utilize high-quality, environmentally friendly cleaning products. Any product-related issues will be addressed according to the manufacturer's warranty policies.
**Refund Policy:**
1. **Service Refunds:** Refunds will be issued in the following circumstances:
- If the service has not been rendered due to unforeseen circumstances or cancellation by the customer before the service appointment.
- If the customer is dissatisfied with the service and a resolution cannot be reached through re-evaluation or rectification.
2. **Partial Refunds:** In cases where only a portion of the service was unsatisfactory, a partial refund may be issued based on the extent of the issue.
3. **Refund Process:** To request a refund, customers must contact us within 7 calendar days of the service completion date. Refunds will be processed within [insert time frame] of approval and issued via the original payment method.
4. **Non-Refundable Situations:** Refunds will not be issued in the following situations:
- If the service was completed according to the agreed-upon specifications.
- If the customer fails to notify us of any issues within the specified time frame.
- If damage or issues arise due to pre-existing conditions or negligence on the part of the customer.
**Note:** This warranty and refund policy is subject to change without prior notice. Customers are encouraged to review the most recent version of the policy before booking services. For any inquiries or concerns regarding this policy, please contact us directly.
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